Contact Us

Have questions or need assistance? Get in touch with us—we’re here to help you plan your perfect Bali experience!

Let’s Connect!

A note from Chandra:

We believe in relaxing mornings, meaningful journeys, and being fully present—for our travelers and for our families. Our team is based in Bali, Indonesia, and we check messages during standard local business hours (Monday–Friday, 9am–5pm WITA).
 
While we may not be available 24/7, as we may be out guiding our guests or spending time with our friends and families, we always reply with care and attention. Every inquiry matters to us, and we’ll get back to you as soon as possible—usually within 1–2 business days.
 
Thank you for your inquiry and for understanding that we practice the same thoughtful pace of life that we invite you to experience here in Bali with us.
 
In the meantime, we invite you to explore our experiences on the website or follow our journey on Instagram (@travelbaliwithchandra).
 
Feel free to reach out with any travel questions—we’re happy to help. And when the time feels right, we’d love to welcome you to Bali the way we welcome friends. 
 
With gratitude,
Chandra & Friends
Travel Bali with Chandra and Friends

Frequently Asked Questions

Have questions? Check out our FAQ page

How is Travel Bali with Chandra and Friends different from other tour companies?

Most tour companies in Bali run on a “one-size-fits-all” approach—same tourist spots, same rushed itineraries, and little to no personal connection. We do the opposite. Our experiences are bespoke, designed around your interests, and guided by locals who know the hidden side of Bali. We avoid the tourist traps, introduce you to genuine cultural experiences, and make you feel like you have a friend showing you around—not just a driver.

Bali can be chaotic if you’re not prepared—traffic jams, scams, overcrowded attractions, and confusion about where to go and when. We handle all the logistics for you: the best times to visit, smooth transportation, and vetted experiences so you can focus on enjoying your trip instead of navigating stress. You’ll never have to wonder if you’re paying too much, wasting time, or missing out.

Yes—this is one of our specialties. We take you to breathtaking locations and authentic cultural sites that most visitors never see. By timing visits strategically and using local knowledge, we help you experience Bali’s beauty without fighting through crowds. Whether it’s a quiet sunrise on a hidden beach or a private farm-to-table lunch in the rice fields, you’ll see a side of Bali most people don’t.

Perfect—that’s exactly what we do best. We start by learning what excites you (adventure, culture, nature, food, photography, spirituality), and then design a custom itinerary just for you. We can combine well-known highlights with secret spots, introduce you to local artisans, or even plan once-in-a-lifetime experiences—like cooking with a Balinese family or joining a traditional ceremony.

Absolutely. Safety is our top priority. We’re fully licensed, our vehicles are maintained to high standards, and our guides are experienced in navigating Bali’s roads and weather conditions. We also give you cultural tips, health advice, and insider guidance so you can feel secure and comfortable from the moment we meet you at the airport.

Not with us. We bridge the cultural gap so you feel welcomed, not just observed. Our guides are locals with deep community ties, so you’ll be introduced as friends, not strangers. We prepare you with cultural etiquette tips and context so interactions feel natural and respectful. You won’t just “see” Bali—you’ll be invited into it.

We don’t believe in rushing moments that deserve to be savored. Every itinerary is designed with breathing room so you can linger at a waterfall, enjoy an unplanned detour, or have that extra cup of coffee overlooking the rice terraces. We also limit group sizes and never stick to rigid, minute-by-minute schedules. Your trip is about experiences, not checklists.